MyDPD User Guide
User Guide
General HelpTroubleshoot and Diagnose FAQs
Most problems with ship@ease can be fixed by following the troubleshooting methods described below.
There are no lights on the printer
Make sure the printer is powered on and plugged in to your PC using the cables provided.
The labels are not aligned properly
content needed here
The printer is not showing within MyDPD
Content needed
Further Support
If your issue has not been resolved by the user guide, or by tutorial videos, please feel free to contact the Service Desk on