MyDPD User Guide
Click on the user guides below

Offshore Shipments to the Channel Islands

For shipments to the Channel Islands, it is necessary to attach an invoice to each parcel in order for the parcels to be declared correctly as part of the export process. The offshore shipment creation process has the capability to produce shipping documentation in the form of an invoice in order to comply with Customs.

For Jersey, Customs require us to provide additional information for them to calculate the Goods and Services Tax. This is a legal requirement.

Delivery Details

Delivery details can be entered either manually or from the address book facility.

Short Name

Shipping addresses can be held in an address book facility. Each address is saved utilising a unique short name.

Enter the short name and select from a drop-down list or click on the arrow to display all saved addresses for selection.

When entering a new short name not held in the address book facility, enter the address and delivery contact details and click on save to address book.

Country

The country of destination should be United Kingdom.

Postal/Zip Code

Enter the postal/zip code for the shipment address.

To assist in locating postal/zip codes for offshore destinations

Address Details

Once the country and postal/zip code have been entered, the corresponding address for the shipment will be displayed.

Enter any supplementary delivery detail ~ organisation name and delivery information.

Delivery Contact

Contact, Telephone Details and Email Notifications

Enter the contact, telephone and email details of the recipient; they will be printed on the label and assist in the delivery of the shipment.

Package Details

Total No. of Items

Enter the total number of parcels in the shipment.

Total weight (Kg)

Enter the total weight of the shipment in kilogrames.

Product

Select via the drop-down options the shipment product-:

  • Parcel, Expresspak1, Expresspak5 or Freight

Shipments over 31.5kg will be Freight.

Service

Select via the drop-down options the service required-:

  • Next day or Two day

Extended Liability

Select via the drop-down options to extend the liability for the shipment.

To read DPD's terms and conditions for an explanation of extended liability

Shipment Date

The shipment date will be populated with todays shipping date. If you wish to forward-date the shipment, select from the calendar option. The date can be up to 5 days in advance.

Reference Fields (1,2 and 3)

Enter any references relating to the shipment in these fields.

All the reference fields will appear on the label, however only reference 1 appears on the invoice.

Collection on Delivery

Select via the drop-down options if collection on delivery is required-:

  • Reverse IT - return parcels can be collected at the same time that the driver is making a delivery.

Generate Customs Invoice

Select via the drop-down options to generate a Customs invoice via ship@ease.

Click on International Invoice to complete the invoice details.

See the Proforma or Commercial Invoice section if a system-generated invoice is required.

Print Options

Once all of the shipment details, international invoice and commodity details (if required) have been completed, the options to print the label now or at a later point are presented.

An information message will display to advise that the shipment has been saved successfully and display the consignment number that has been generated.

If a thermal printer is the default label printer and print now is selected, the label will be generated by the printer ready to be placed on the parcel.

If printing to an A4 label printer, the label image will be displayed and then printed out on the designated laser printer.